Terms and Conditions

This page sets out the rules that govern use of Lux Casino, covering account eligibility, bonus conditions, payment restrictions, and player responsibilities. Reading these terms carefully before registering is essential, as they define what players can and cannot do on the platform. The information below is drawn from publicly available data about the platform operated by Maxline N.V. under Anjouan Gaming Authority licence ALSI-202412017-FI1.

Operator and Legal Framework

Lux Casino is operated by Maxline N.V., registered at Zuikertuintjeweg Z/N, Zuikertuin Tower, Curacao, under company registration number 162612. The platform holds a B2C licence issued by the Anjouan Gaming Authority, Union of Comoros, with licence number ALSI-202412017-FI1. The licence was issued on 25 November 2024 and carries a displayed expiry of 24 November 2025.

The United Kingdom is listed in the restricted-country group for this platform. Maxline N.V. does not hold a UK Gambling Commission remote casino or remote betting licence. As a result, the service is not legally available to consumers in Great Britain, and no UKGC-backed dispute resolution or GAMSTOP protections apply.

Eligibility and Account Registration

Players must be at least 18 years old to register. The sign-up form also requires a declaration that the applicant is under 90. Only one account per person is permitted, and duplicate accounts may be closed without notice.

Registration is available via email, phone number, or social login through Google, Steam, Telegram, or TikTok. The email address entered at registration functions as the permanent account identifier and cannot be changed after the account is created.

Countries on the restricted list include the United Kingdom, Australia, Austria, Cyprus, France, the Netherlands, Spain and the United States. Residents of these territories are not eligible to register, hold an active account, or claim bonuses.

Identity Verification

Verification is not mandatory before initial real-money play begins, but the operator reserves the right to request identity documents at any point. Accepted document types include passport, driving licence, utility bill, bank statement, payment-card scan, selfie with payment card, Tax ID, and other supporting materials.

Uploads must be in JPG, JPEG, PNG, GIF, or PDF format and must not exceed 10 MB per file. Withdrawal processing may be held until requested verification has been completed. Completing identity verification also unlocks a no-deposit bonus of 20 free spins as part of a current verification quest.

Bonus Terms and Wagering Conditions

All bonuses are subject to terms that vary by offer type. Current deposit bonus configurations published on the platform show the following structure:

• Disposable 50% bonus on deposit: requires a minimum deposit of approximately 49.99 USDT; wagering requirement is x30.
• Standard 50% bonus on deposit: requires the same minimum deposit threshold; wagering requirement is x35.
• 20% bonus on deposit: requires a minimum deposit of approximately 40.02 USDT; wagering requirement is x35.

These offers are denominated in USDT and are not configured as GBP promotions. The public homepage headline references a figure of up to £100 but does not specify the percentage, minimum deposit, promo code, or wagering requirement in the headline itself. Players should review the full terms on the bonus cards within their account dashboard before activating any offer.

Bonus abuse, including creating multiple accounts to claim offers, will result in the cancellation of any bonus and potentially the closure of all associated accounts.

Payment Conditions and Withdrawal Rules

The cashier supports GBP, USD, USDT, BTC, ETH, DOGE, and LTC. Available payment methods include Visa, Mastercard, bank transfer, Bitcoin, Ethereum, Tether, Dogecoin, Litecoin, Payoneer, Piastrix, and Sky Crypto/Sky Pay. Method availability depends on the account country and status.

The minimum deposit is £10 and the minimum withdrawal is £10. A monthly withdrawal limit of £5,000 applies. There is no published fixed win limit. Processing times vary by method:

• Crypto and electronic methods: 0 to 24 hours.
• Card payments: 0 to 48 hours.
• Bank transfers: 0 to 72 hours.

Only payment instruments held in the player’s own name may be used. Withdrawal requests can be delayed if verification has not been completed. Minor fees may apply to certain methods, and the payment page contains method-specific detail.

Responsible Gambling and Account Conduct

The platform publishes a KYC Policy page and a Privacy page alongside these terms. No casino-wide RTP audit figure is published. The platform does not confirm participation in GAMSTOP, and players in the UK should be aware that no UKGC-backed safeguards apply here.

For general questions about safe gambling practices or to reach the support team, players can use the Lux contact us page, which lists live chat, email, Telegram, and a contact form as available channels. Support is available 24 hours a day.

Players are expected to monitor their own activity and use the available account tools responsibly. Any behaviour that appears to exploit the platform, manipulate game outcomes, or abuse the bonus system is grounds for account suspension.

Game Rules and Fair Play

All games available through the Lux lobby are supplied by licensed third-party providers. The current catalogue includes titles from 52 providers, including Pragmatic Play, Play’n GO, Nolimit City, Netent, Red Tiger Gaming, and Spribe. Each game operates under the rules and RTP configuration set by the individual provider.

Demo play is available without registration by selecting the Demo option before launching a game. Real-money play requires a funded account. RTP data for individual titles is determined by the provider and can vary between sessions depending on the game mathematics. No casino-wide average RTP figure has been published by the operator.

Sportsbook Terms

Lux Casino includes a sportsbook covering 50-plus sports, with pre-match and live betting available on singles, accumulators, and system bets. eSports and virtual sports are also listed. Odds are displayed in fractional format. Betradar and Golden Race are recorded among the technology suppliers.

The sportsbook is not licensed for UK consumers. The same country restriction that applies to the casino also applies to the betting product.

Changes to Terms

Maxline N.V. reserves the right to update these terms at any time. Continued use of the platform following a change constitutes acceptance of the revised version. Players are advised to check this page periodically for updates, particularly regarding payment terms, bonus eligibility, and account rules.

For any concerns about how personal data is used in connection with these terms, the privacy documentation is available on the platform’s information pages.